Customer Complaints Liaison & Data Insight Specialist

Company: Rooftop Housing Group
Apply for the Customer Complaints Liaison & Data Insight Specialist
Location: Evesham
Job Description:

Rooftop Housing Group is seeking a Complaints Liaison Officer in Evesham, with travel to other sites as required. You will be the first contact for complaints, ensuring thorough investigations, fair resolutions, and service improvements.

The role requires strong customer service, data interpretation, and reporting skills, with experience in regulated processes. ECXEL proficiency and collaboration with multiple stakeholders are essential.

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Posted: September 4th, 2026