H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting a Supply Chain Coordinator.
Company:H&J Martin Limited Facilities Management
Job Type:Full Time, Permanent
Location:Rosemount House, Belfast
Our Business
H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued.
Role OverviewThe Supply Chain Coordinator is responsible for managing and coordinating the performance of suppliers and subcontractors within a facilities management environment. The role acts as the central point of contact for supply chain partners, ensuring that planned and reactive maintenance works are progressed efficiently, response times are achieved, completion dates are confirmed, and all required documentation is received and maintained.
The position is focused on progressing works through proactive communication with suppliers and subcontractors, obtaining regular updates, monitoring service delivery against agreed SLAs, and ensuring all maintenance activities are completed in line with operational requirements, compliance standards, and customer expectations.
Key Responsibilities
Supplier Coordination
- Maintain strong working relationships with approved suppliers and subcontractors.
- Act as the primary point of contact for supply chain partners regarding job progress, attendance, completion dates, and service delivery commitments.
- Proactively chase suppliers and subcontractors for job updates, engineer attendance confirmations, estimated completion dates, and completion times.
- Monitor supplier performance, response times, service levels, quality, and compliance against contractual obligations.
- Identify and escalate delays, risks, non-attendance, or supply chain issues that may impact service delivery.
- Support supplier performance reviews and contribute to continuous improvement initiatives.
Operational Support
- Collaborate with Contract Managers, Helpdesk teams, Engineers, Project Managers, and clients to ensure efficient coordination of works.
- Monitor reactive and planned maintenance activities to ensure jobs progress within agreed timescales.
- Track and update work orders, attendance schedules, and completion milestones within CAFM and operational systems.
- Obtain and communicate regular progress updates from suppliers throughout the lifecycle of works.
- Ensure material deliveries, engineer attendance, and subcontractor availability align with operational demands.
- Maintain accurate records of supplier communications, commitments, and job statuses.
- Escalate overdue actions and follow through to resolution.
Documentation & Compliance Management
- Ensure all required supplier documentation is received, reviewed, and uploaded in a timely manner.
- Obtain and manage job-related paperwork including service reports, completion certificates, test documentation, photographs, permits, RAMS (Risk Assessments and Method Statements), and compliance records.
- Maintain supplier accreditation, insurance, competency, and compliance records.
- Ensure suppliers meet health & safety, environmental, quality, and sustainability requirements.
- Support internal and external audits and ensure adherence to company procurement and governance procedures.
- Verify completion documentation is submitted before jobs are closed and invoiced where applicable.
Service Delivery Support
- Monitor and report on supply chain SLA performance.
- Produce supplier performance data and service delivery reports.
- Support operational teams in achieving contractual KPIs and customer service objectives.
- Assist in the resolution of supplier-related service issues and escalations.
- Promote high standards of communication, accountability, and customer focus throughout the supply chain.
What youll bring
As a Supply Chain Coordinator your main skills and experience will include:
Essential Criteria
- Experience working within facilities management, building services, construction, engineering, maintenance, or a similar operational environment.
- Experience coordinating subcontractors, suppliers, or service partners.
- Strong organisational, planning, and administrative skills.
- Excellent communication, negotiation, and stakeholder management abilities.
- Ability to confidently chase suppliers and drive actions through to completion.
- Strong attention to detail and record-keeping skills.
- Proficiency in Microsoft Excel, Outlook, Teams, and operational management systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and escalation management skills.
Desirable Criteria
- Knowledge of CAFM systems (e.g., Concept Evolution, AMPs, QFM, or AMPS).
- Understanding of Hard FM, M&E, and specialist maintenance services.
- Experience working within SLA-driven service environments.
- Knowledge of supplier performance management and contract administration.
Key Performance Indicators (KPIs)
- Supply chain SLA compliance.
- Supplier response and attendance performance.
- Job progression and completion within agreed timescales.
- Timely receipt of supplier updates and completion information.
- Completion documentation received first-time and on time.
- Supplier compliance and accreditation status.
- Reduction in overdue actions and outstanding paperwork.
- Customer and operational stakeholder satisfaction.
Typical FM Environment
This role commonly supports:
- Hard FM services (M&E maintenance, HVAC, electrical and plumbing works)
- Soft FM services (cleaning, security, waste management)
How we’ll reward you
Of course, we ensure that our benefits package is competitive and allows you to enjoy your downtime. As well as a competitive salary well provide a wide selection of lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.
Our benefits include:
- Excellent Annual Leave allowance with the ability to purchase additional days leave each year
- Occupational Sick Pay
- Paid subscription to relevant professional body/institution
- Life assurance
- Employer pension contribution
- Health Cash Plan with money off dental, optical, chiropody, physiotherapy to name just a few
- Access to hundreds of deals and discounts for major retailers, restaurants and service providers.
- Cycle to work scheme
- Additional days leave each year to support your choice of Volunteering activity
- Discounted Gym membership
As an organisation that has been awarded Platinum status, the highest accolade to be awarded by Investors in People, we are continuing to invest in our people development and this role is no exception!
Your application
At Lagan Specialist Contracting Group, we want everyone to feel welcome. Thats why we want you to know that we’ll work with you to make the application process as smooth as possible. So please just let us know if you need any adjustments or support we’ll do whatever we can to help. Please be advised that H&J Martin will seek a disclosure Scotland certificate for this position, which will be used in the decision-making process.
Applications are being reviewed on an ongoing basis, and we may offer positions before the closing date if we find the right fit.
We wish you every success in your application.
The closing date for completed applications is Wednesday 18th November 2026 at 12noon.
LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
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