Head of Quality Assurance

Company: Hays
Apply for the Head of Quality Assurance
Location: Lowestoft
Job Description:

Overview

In this role you will lead the Quality Assurance, technical and hygiene agenda for a global food manufacturer. You’ll shape site strategy, work cross-functionally with Operations, Engineering and Production, and ensure food safety and quality are embedded in decisions. You’ll drive a proactive culture of compliance, continuous improvement and robust QA systems across multi-site operations. This is a strategic, high-impact position with strong leadership scope and a focus on delivering regulatory and customer-led quality outcomes.

Pay / Benefits

  • car allowance
  • annual bonus (25%)
  • private healthcare
  • pension contributions (6%)
  • sick pay scheme
  • 33 days annual leave

Responsibilities

  • Set and deliver the global quality assurance strategy aligned with business objectives and customer expectations
  • Lead and develop a team of 30 across quality, technical and hygiene functions
  • Maintain and improve food safety and quality management systems across manufacturing operations
  • Oversee HACCP, prerequisite programmes, and risk-based controls
  • Ensure compliance with food legislation, labeling, and customer codes across international markets
  • Establish and monitor hygiene, sanitation, allergen management, traceability and product release standards
  • Lead internal, customer, regulatory and third-party audits and close corrective actions
  • Define and monitor quality, food safety, technical and hygiene KPIs and report to executive team

Key requirements

  • Significant senior QA or technical leadership experience in food manufacturing, preferably multi-site/global
  • Comprehensive knowledge of food safety legislation and standards (HACCP, audit management)
  • Proven experience leading quality, technical and hygiene functions and developing capable teams
  • Strong knowledge of microbiological, chemical, allergen and physical safety risks and controls
  • Experience managing incidents, withdrawals/recalls, and communicating with stakeholders
  • Strong analytical, problem-solving and data-driven decision-making skills
  • Excellent influencing, communication and stakeholder-management abilities
  • influencing
  • communication
  • stakeholder-management
  • HACCP
  • BRCGS
  • IFS

…

Posted: October 16th, 2026