Senior IT Support Engineer — Automation & Efficiency

freenow is seeking an IT Technical Support Specialist for its London IT Service Desk to support employees and Autonomous Vehicle operations. You will provide Level 1 and 2 support on-site and remotely, troubleshoot SaaS, OS, and hardware, and help automate workflows.

The role emphasizes identity management, tooling like Jira/Confluence, and cross-team collaboration to improve onboarding and IT services. A background in system integration IT training and strong communication skills are required.

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