Growth Marketing Operations Manager

Company: Perkbox
Apply for the Growth Marketing Operations Manager
Location: London
Job Description:

At Perkbox, we’re on a mission to improve lives by transforming how companies support their people. Through our all-in-one platform, we deliver meaningful benefits, recognition, and wellbeing solutions that make a real difference to employees every day. But it starts with our own people.

We’re building a culture that reflects what we offer. One that prioritises wellbeing, celebrates impact, and empowers growth. If you’re excited by purpose-driven work, fast-paced growth, and creating better employee experiences at scale, you’ll fit right in.

We are seeking a Growth Marketing Operations Manager to lead our marketing operations function and drive demand generation performance. You’ll own the systems, processes and reporting that power growth, working closely with our external agency to deliver measurable commercial outcomes.

Operating at the heart of data, systems and commercial performance, you’ll turn strategy into execution, ensuring our marketing engine runs efficiently and effectively. The Director of Growth Marketing sets the direction; you make it happen.

You’ll bring strong experience in marketing automation, funnel optimisation and data-driven decision making, alongside the confidence to operate independently, prioritise effectively and focus on the initiatives that deliver the greatest impact.

What you’ll be doing:

  • Design, build, and maintain HubSpot automations across the full funnel, from lead capture through to sales handoff, keeping logic clean, documented, and scalable
  • Own the HubSpot-Salesforce integration on the marketing side, partnering with RevOps to keep hand-offs tight and data consistent
  • Manage UTM tracking, form strategy, lead capture, and GA4 analytics, making sure tags, events, and conversion goals are firing correctly
  • Define audience segments, channel mix, and messaging priorities for demand generation campaigns, and set targets that consistently drive qualified pipeline
  • Own lead scoring and nurture from first touch to sales-ready, building and optimising models and sequences directly in HubSpot
  • Review and sign off agency campaign plans, monitoring MQLs, pipeline contribution, and cost per lead in real time, and acting quickly when performance falls short
  • Build weekly, monthly, and quarterly performance reports for leadership covering pipeline contribution, channel ROI, and MQL-to-SQL conversion
  • Diagnose funnel friction: when conversion rates drop or pipeline slows, trace root causes across HubSpot data, campaign performance, lead routing, and system behaviour
  • Manage multiple concurrent workstreams, triage inbound requests, own vendor relationships, and track spend against the marketing budget

What is required:

  • Proven experience across marketing operations and demand generation, balancing strategic thinking with hands-on execution
  • Strong HubSpot expertise, including workflows, lifecycle management, lead scoring and marketing automation
  • Working knowledge of Salesforce and ownership of the HubSpot-Salesforce integration
  • Analytical and data-driven, with the ability to identify funnel and attribution issues and turn insights into action
  • Experience managing external agencies and holding partners accountable for performance, reporting and pipeline outcomes
  • Strong project management skills, able to prioritise competing workstreams and manage stakeholder expectations
  • Curious about AI and emerging martech, with experience driving tool adoption and process improvement
  • Hybrid with a requirement to be in our London office twice per week

The interview process:

  • Interview with the Senior Talent Advisor
  • Panel interview with the Hiring Team
  • Final interview that will consist of a task

Diversity & Inclusion:

At Perkbox, we’re committed to building an inclusive workplace for all. We welcome applications from candidates of all backgrounds and are happy to provide reasonable adjustments where needed. Your comfort and success matter to us!

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Posted: October 17th, 2026