Overview
In this role you will blend deep technical expertise with customer-facing delivery to accelerate adoption of Darktrace’s cybersecurity solutions. You’ll support sales cycles and post-sales success, acting as the technical advisor between clients, partners, and internal teams. You’ll design integrations, shape architectures, and produce value demonstrations that drive revenue and satisfaction. This position offers rapid growth through hands-on training and cross-functional collaboration.
Pay / Benefits
- 23 days’ holiday rising to 25 after 2 years
- Birthday day off
- Private medical insurance
- Life insurance 4x base salary
- Salary sacrifice pension
- Enhanced family leave
Responsibilities
- Provide technical pre-sales and post-sales support in collaboration with Account Executives and Customer Success Managers to drive revenue and product adoption
- Serve as the go-to technical contact between clients, partners and internal teams, sharing expert cybersecurity guidance
- Deliver POV engagements end-to-end and present Threat Intelligence Reports to diverse audiences including C-level executives
- Design and build custom client integrations and define solution architectures aligned with client needs
- Engage with clients throughout the full end-to-end sales process and support ongoing customer success initiatives
Key requirements
- Technical background with sales engineering experience in pre-sales and post-sales engagements
- Strong interest in cybersecurity with knowledge of network and security devices/systems (e.g., Cisco, Juniper, Firewalls, IDA, IPS, SIEM) and TCP/IP networking
- Excellent interpersonal and written/verbal communication skills; ability to explain complex tech clearly
- Ability to work in a fast-paced, collaborative environment and meet deadlines
- Proven ability to build long-lasting business relationships
- strong communication skills
- team player
- customer-focused mindset
- Cisco
- Juniper
- Firewalls
…
