Guest Relations Lead – Front of House Excellence

Olympia is seeking a Guest Relations Manager to lead the front-of-house and Corporate Office Reception across the venue. You will shape service standards, develop the Guest Services team and partner with security, facilities, engineering and F&B to deliver an elevated guest experience.

This role requires strong leadership, exceptional customer service, and the ability to manage in high-profile, guest-facing environments. Flexibility for evenings, weekends and holidays is expected.

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