Agency Manager, Debt Collections – Hybrid Leadership

ScottishPower is seeking an Agency Manager to lead and optimise external Debt Collection Agencies (DCAs) across the UK, focusing on compliant collections and cost-effective outcomes. The role involves performance-based allocations, audits, and contract tenders to maximise cash recovery while protecting the brand.

You’ll collaborate with Procurement, Legal, Data Protection and operations, driving improvements, reducing complaints and ensuring data accuracy.

#J-18808-Ljbffr…