Approx. 12-month maternity cover | Hybrid Working | Transition /hand-back period
Role
Contracts Manager
Contract
Approx. 12-month maternitycover
Location
Redhill – hybrid working
Focus
Supporting a largetransition / hand-back period, including contract administration, lower-levelclaims, issue resolution and close-out activity
Job Summary
The Contracts Manager will providecommercial and contractual support to the business, helping ensure contractualobligations are understood, managed and delivered effectively. This is anapproximate 12-month maternity cover position, working across a significanttransition / hand-back period. The role will involve supporting contractualworkstreams, closing out outstanding matters, managing lower-level claims andvariations, tying up loose ends, and providing practical contractadministration support across complex public sector or large-company contracts.
The successful candidate will needstrong commercial awareness, attention to detail and the right attitude:someone proactive, adaptable, comfortable with administration and happy to getstuck in wherever support is required.
Key Responsibilities
- Work on assignedcomplex systems contracts, typically involving hardware, software, installation, related banking and retail services, and other services for public transport or large local government customers, from delivery through close-out and hand-back.
- Support contractualworkstreams during a large transition / hand-back period, ensuring outstandingactions, documentation and commercial issues are progressed and closedeffectively.
- Monitor the statusof contract deliverables and obligations to support compliance with contractualrequirements.
- Collaborate withproject, operational and commercial stakeholders to develop effectivestrategies and recommendations for resolving contractual issues.
- Coordinate the submission and negotiation of contractual proposals, including variations,change orders and supporting documentation.
- Assist withcompiling documentation and evidence chains to resolve contractual performanceissues, including lower-level claims, changes, disputes and close-out matters.
- Prepare, review andmaintain contractual documents such as licences, service level agreements,non-disclosure agreements, contract notices and supporting correspondence.
- Prepare contractand subcontract reviews, status reports and issue summaries for managementreview.
- Review, draft andnegotiate contractual agreements, including amendments, flow-down requirementsand relevant terms and conditions.
- Manage variationsfrom receipt through to closure, including tracking responses, supporting pricebuild reviews and coordinating approvals where required.
- Assist withproposals and related strategic agreements, including teaming agreements andsubcontracts, while identifying commercial risks and helping mitigateunacceptable terms.
- Track customerobligations and non-conformances, helping ensure issues are documented,monitored and commercially managed where they create cost, delay or deliveryimpact.
- Support the management, negotiation and mitigation of claims made by customers,subcontractors or suppliers.
- Review internalprocesses and contract administration practices, identifying opportunities to improve efficiency, timeliness and control during transition and close-out activity.
- Liaise with legal,technical, project, operational and administrative teams to ensure actions arefollowed up and contractual issues are driven to resolution.
- Support widerbusiness objectives and perform other reasonable duties as required bymanagement from time to time.
Minimum Job Requirements: Skills, Knowledge and Experience
- Proven experiencein contract preparation, negotiation and administration.
- Strong commercialawareness, with the ability to provide practical and workable solutions to awide range of contractual challenges.
- Experiencesupporting complex contracts for public sector organisations or large companieswith detailed governance, documentation and approval requirements.
- Ability to supportclaims, variations, contractual correspondence, evidence gathering andclose-out administration.
- Strongorganisational skills, with the ability to prioritise assignments, managecompeting deadlines and follow up outstanding actions with minimal supervision.
- Comfortable workingthrough administrative detail, tying up loose ends and ensuring records,actions and contractual documentation are accurate and complete.
- Proficient instandard office IT tools, including Word, Excel and Outlook; comfortableworking with contract management and collaboration platforms.
- Ability to workindependently in a fast-paced environment while maintaining a positive,proactive and hands-on approach.
- Experience workingwith or within European and public sector procurement frameworks.
- Practicalexperience in project coordination or project management, such as trackingtimelines, following up actions, managing dependencies and driving issues toresolution.
- Experienceoperating in a cross-functional environment, liaising with legal, technical,commercial and operational teams.
- A generalunderstanding of ticketing, transport, transit or complex technology systemswould be helpful, but is not essential.
- Full clean driving licence.
Education and Qualifications
- Degree in a relevant technical or business discipline and/or equivalent level ofexperience.
Candidate Profile
This position would suit acommercially minded contracts professional who is comfortable working through abusy transition period, handling a mix of contractual issue resolution,administration, stakeholder coordination and close-out activity. The right personwill be pragmatic, organised, detail-focused and willing to support whereverneeded, including lower-level claims, outstanding contractual actions andgeneral hand-back admini stration.
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