Senior Business Analyst – Process & Solution Design

EXL Service is seeking an experienced Business Analyst in the City of London. The role focuses on analyzing business processes, eliciting and documenting requirements, and supporting project implementation to drive improvements across stakeholder groups.

Responsibilities include designing solutions, optimizing processes, ensuring alignment with requirements, and providing ongoing analytical support. A strong problem-solving mindset and 5–8 years of relevant experience are essential.

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