Department: Operations – Production, Purchasing, Supply Chain.
Reports to: Chief Operating Officer (COO).
Location: Gatwick Head Office, Crawley (office and site-based).
Hours: Full-time, Monday to Friday, 08:00–17:00.
Salary & benefits: Competitive salary, bonus scheme and pension; 20 days’ holiday + 8 bank holidays, rising by 1 day per year of service.
ABOUT SIMPLE COMPANY
Simple Company is a fast-growing sports nutrition and wellness manufacturer. Alongside manufacturing for a growing base of B2B clients, we own and develop our own brand, STYRKR – products that fuel athletes and fitness enthusiasts worldwide. Our products are sold across the UK, USA, EU, Asia and South America through D2C, Amazon and B2B channels. Based just outside Gatwick, West Sussex, we are vertically integrated, which keeps us agile and competitive.
THE ROLE
Following rapid growth, we are refocusing our operations strategy on efficiency and performance. You will lead the operations leadership team – Purchasing, Supply Chain and Production – and work closely with the Logistics & Warehouse Manager to deliver products on time, in full and at the right cost. You will bring deep operations and manufacturing expertise, be confident with ERP systems (ideally Oracle NetSuite), and be a self-starter who can hit the ground running and live our values.
KEY RESPONSIBILITIES
1. Production & planning
- Plan and schedule in-house and contract manufacturing to meet forecasts and deadlines
- Oversee quality control and drive continuous product-quality improvement.
2. Supply chain & procurement
- Manage suppliers, raw-material sourcing and purchasing
- Negotiate costs, MOQs, lead times and delivery schedules
- Forecast demand and align procurement to it.
3. Inventory & stock control
- Control stock levels across all channels (D2C, Amazon, B2B) and warehouse locations.
- Run stock rotation, stock takes and shrinkage reduction; ensure accurate, real-time stock visibility.
4. Warehouse, logistics & fulfilment
- With the Logistics & Warehouse Manager, oversee in-house and 3PL warehousing and logistics.
- Drive dispatch efficiency, Amazon FBA prep and OTIF delivery; optimise packaging, delivery costs and returns.
- Document and optimise SOPs; champion automation across operational workflows.
- Embed Lean, Six Sigma or similar continuous improvement frameworks.
- Maintain and develop existing Project Management systems / frameworks.
6. People leadership
- Lead, develop and hold accountable the production, warehouse and operations teams.
- Manage shift planning and resourcing to respond quickly to changes in demand.
- Own onboarding, training, upskilling and regular performance reviews.
7. Health, safety & compliance
- Ensure full H&S compliance across all sites; lead safety audits and training; keep policies and records up to date.
- Maintain compliance with food safety, labelling, manufacturing, import/export, Amazon and retailer requirements.
- Support BRC, GMP and ISO readiness and certification.
8. KPIs & reporting
- Set and monitor KPIs (e.g. COGS, OTIF, waste %, yield) through weekly and monthly dashboards.
- Present insights to the leadership team and use data to guide operational and strategic decisions.
- Lead Sales & Operations Planning (S&OP) meetings to align demand and supply.
ABOUT YOU
- Proven operations management experience in a manufacturing environment.
- Experience using an ERP system (NetSuite preferred).
- Track record of leading, developing and inspiring multi-disciplinary teams.
- Sound knowledge of continuous improvement methods (e.g. Lean, Six Sigma).
- Strong grasp of performance metrics and how to improve them.
- Excellent organisation, communication and presentation skills.
- Able to prioritise and perform under pressure.
- Food, supplement or FMCG manufacturing experience, including BRC/GMP environments.
- Recognised H&S qualification (e.g. IOSH or NEBOSH).
How you work
- Ownership: Fully committed – you own your work, results and mistakes, and get things done.
- Growth mindset: You keep learning and keep raising the bar for yourself and the business.
- Drive: You live our mission, go the extra mile when it matters and find solutions rather than obstacles.
- Professionalism: You stay professional and commercially focused on shared goals.
- Positivity: You bring energy and optimism to our next chapter of growth.
OUR VALUES
- Be Fearless and Take Risks – Venture fearlessly. Succeed boldly.
- Community of Champions – We rise together.
- Success by Design – Innovators at heart, curators by design.
- Committed to the Cause – Mission-driven excellence and positive change in everything we do.
- Get (sh)it Done & Rewrite the Rules – Start strong, finish strong, dare to be different.
WHAT WE OFFER
- A high-impact role in a fast-growing, start-up-minded business, with regular 1-to-1 mentoring from your line manager.
- Variety and development – our range of brands and clients means no two days are the same.
- Competitive salary, bonuses, pension, holiday that grows with service, staff discount, company events, on-site parking and a casual dress code.
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