Overview
In this role you will service, maintain, commission, and install fire alarm and emergency lighting systems for a diverse customer base, with UK travel as needed. You’ll apply strong fault-finding and electrical knowledge to deliver reliable systems while providing excellent customer service. You’ll lead small to medium installation projects and support colleagues with technical guidance. This position supports ongoing compliance with industry standards and procedures, contributing to safer, reliable buildings. The opportunity combines hands-on engineering with customer-focused, cross-site collaboration.
Responsibilities
- Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple sites
- Carry out high-standard fire alarm installations
- Commission open protocol systems (Advanced, Kentec, C-TEC)
- Plan maintenance visits and reactive call-outs within designated area
- Interpret technical drawings and system documentation
- Diagnose and resolve faults efficiently
- Lead small to medium installation projects and guide installation teams
- Complete documentation accurately and timely
- Maintain knowledge of industry standards (BS 7671:2018, BS 5839-1, BS 5839-6)
- Provide exceptional customer service and maintain client relationships
- Support training and development of the wider engineering team
- Work safely, possibly travel across the UK as required
- Ensure work complies with company procedures and best practices
Key requirements
- Proven experience servicing, maintaining, commissioning, and installing fire alarm systems
- Strong fault-finding and diagnostic skills
- Good understanding of electrical principles and wiring systems
- Ability to read and interpret technical drawings and system documentation
- Excellent communication and customer service skills
- Full, clean UK driving licence
- Relevant certificates of competency
- Willingness to travel and occasionally work away from home
- excellent communication
- customer-focused
- team collaboration
- fault-finding and diagnostics
- reading electrical drawings and schematics
- installation and commissioning of fire alarm systems
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