Service Level & Continual Improvement Lead

Company: DXC Technology Company
Apply for the Service Level & Continual Improvement Lead
Location: Farnborough
Job Description:

DXC Technology is seeking a Service Level & Continual Improvement Manager to lead SLMs and continuous improvement for Hampshire-based IT services, with on-site work five days a week. You will define SLAs/OLAs, monitor performance and drive ITIL 4-aligned improvements with service owners, suppliers and governance forums.

The role requires extensive ITSM experience, strong analytics and the ability to translate performance data into measurable business value and governance-ready reporting.

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Posted: October 22nd, 2026