Senior Incident Manager – IT Resilience & Major Incident Lead

Company: Banco Santander SA
Apply for the Senior Incident Manager – IT Resilience & Major Incident Lead
Location: Milton Keynes
Job Description:

Santander UK is seeking an Incident Manager (S3) to oversee end-to-end Major Incident and Problem Management across complex environments in Milton Keynes or Glasgow. You will coordinate recovery, drive mitigation actions, and ensure effective stakeholder communication throughout the incident lifecycle.

The role requires ITIL Service Management, incident management, problem management, risk awareness, and strong leadership to deliver reliable services and continuous improvement.

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Posted: October 22nd, 2026