Partner Account Manager
A bit of background on Breathe
Located in vibrant Horsham, Breathe isn’t your typical SaaS business. Private equity owned, well-funded, with 14,500 customers and an average 6 years’ LTV (a rarity in the SaaS industry), Breathe is the number 1 HR Software for SMEs in the UK. But there is more to it – our work culture is award winning, with talented people that are committed to driving impact, while having fun together. We’re proud of our track record of success, but we’re even more excited about what the future holds for us.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. Breathe is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
Our Values: What We Live By
Start With People
We remember our work affects real people, so we take the time to listen, understand and act with care.
Own It, Together
We take responsibility for our part, support each other through the messy bits, and focus on fixing things rather than finding blame.
Clear Is Kind
We speak honestly and with care. We don’t avoid difficult conversations, and we make sure people have the clarity they need to move forward.
Why This Role Is SO Important
We’re a fast-growing SaaS company on a mission to revolutionise the way our partners do business! Our Partner Team is at the heart of that mission, helping our partners scale their success while driving our own growth. If you’re a relationship-builder, a strategic thinker, and love seeing businesses thrive, this is the role for you!
The Partner Account Manager role is the linchpin of our growth. You’ll look after a portfolio of partners, using real-time data to see who is thriving, who is stalling, and where the revenue leaks are. Because we believe that Clear Is Kind, you’ll need to have honest, constructive conversations with partners about their performance, giving them the exact clarity they need to unlock their potential.
Key Duties & Responsibilities
- Driving Partner Activity: Building a structured, proactive contact programme. You’re not just “checking in”, you’re reaching out with a plan to help them scale.
- Analysing the Numbers: Using partner performance data and trial conversion rates to decide exactly where to spend your time for the highest return.
- Hitting Commercial Targets: Taking ownership of your territory to hit monthly KPIs across new trial volumes and partner activation rates.
- Running High-Impact Training: Delivering sharp, engaging platform demonstrations that teach partners how to successfully position and sell Breathe to their clients.
- Protecting Revenue: Spotting the early warning signs of partner drop-offs, and stepping in early to minimise churn.
- Ensuring Compliance: Maintaining awareness of and being compliant with information security protocols in relation to your job role and handling of any data
Key Competencies & Behaviours
- You Start with People: You are a natural relationship-builder who takes the time to listen and understand what makes your partners tick, acting with genuine care to support their growth.
- You Own It, Together: When a partner account drops off or a process gets messy, you don’t look for blame. You take accountability, collaborate with the team, and focus on the fix.
- You believe that Clear Is Kind: You communicate honestly and with care. You don’t fold at difficult conversations and you know how to challenge partners constructively, deliver feedback clearly, and get them excited about the platform.
- You have a commercial engine: You are genuinely motivated by targets, numbers, and driving activity.
- You are data-led, not data-scared: You don’t need to be a data scientist, but you do need to look at conversion metrics and spot the commercial story behind them.
- You actually care about the product: You can’t inspire partners if you don’t believe in what you’re selling. You’ll need to know Breathe inside out.
Why You’ll Love it Here:
£34,000-£36,000 + commission
Flexible working – 50% office based & core hours are 10am to 3.30pm
25 days holiday (+ 1 extra after 3 years!) PLUS Your Birthday off!
UK Bank holidays + Christmas Eve and New Years Eve afternoons off!
Dog friendly office – because furry co-workers make everything better!
Private medical insurance (PMI) – with enhanced mental health, dental & optical coverage via AXA
Employee Assistance Programme – Support when you need it
Life Insurance – 2 x salary & Matched pension (5%) – because the future matters
2 x volunteer days per year – give back to causes that matter to you
Access to Mintago – Exclusive financial wellbeing through discounts and expert advice
Retail discount scheme – perks and savings just for being part of our team!
Hiring Process: Let’s Make it Personal!
Screening Call: Virtual via Google Meet with one of our team to have a friendly chat, learn more about your experience, what excites you about the role, and how you
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