Store Experience Leader (Retail Operations)

Sainsbury’s Supermarkets Ltd is seeking a Customer Experience Manager for our Pontllanfraith store. This permanent role oversees the full customer journey, from checkout to back of house, and ensures service excellence in a high-volume retail environment.

The successful candidate will lead front-end operations, manage perfomance and scheduling, and drive KPI results while maintaining a supportive, inclusive team culture. Salary starts from £32,700 with a competitive benefits package.

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