Imperial Recruitment Group are delighted to announce that we are working with INEOS on a retained basis who are looking to recruit a HR Advisor to be based at their site in Newton Aycliffe
Salary: Negotiable (depending on experience
Contract Type: Permanent
Location: Newton Aycliffe
Hours: Full Time
To provide first-line HR support to managers and employees across a defined business area, delivering high-quality day-to-day HR activity across the employee lifecycle in line with established policies and procedures. The role is the first point of contact for routine people matters such as attendance, conduct, performance and general employee queries, promoting the fair and consistent application of HR practice and representing INEOS’ Life Saving Rules and 20 Principles.
Key responsibilities
- First-line HR support
- Act as the first point of contact for managers and employees within a defined business area, providing timely and practical guidance on routine HR queries
- Advise on policies, procedures and day-to-day people matters including attendance, conduct, onboarding and general employment questions, ensuring advice is clear and consistent
- Employee relations
- Manage employee relations matters including absence, conduct and general employee queries, ensuring issues are addressed promptly and in line with policy
- Support managers through effective case resolution while maintaining accurate case documentation
- Assess risk and complexity, identifying when escalation to HR Business Partners or Managers is required and ensuring a smooth handover
- Policy application and compliance
- Apply HR policies and procedures consistently and guide managers and employees on their correct application
- Ensure employee documentation such as contracts and files is accurate, complete and meets audit and regulatory requirements
- Identify inconsistencies or risks in how policy is applied and seek guidance on more complex interpretation
- HR operations and team support
- Coordinate onboarding for new starters and process key HR transactions (contract changes, leavers, system updates) accurately and on time
- Liaise with the Payroll team each month to ensure employee and payroll data is accurate
- Support the wider HR team and HR Business Partners in delivering HR activities and initiatives across the business area, including communicating initiatives to managers and employees
Requirements
- Educated to A-level standard (or equivalent); a relevant degree or HR qualification (CIPD Level 3, or working towards Level 5) is desirable but not essential
- Experience in an HR administrative or advisory role
- Working knowledge of core HR processes such as onboarding, case management and handling routine employee queries
- Experience in a structured or operational environment where accuracy and process are important is beneficial
- Sound knowledge of HR systems and data management, with strong attention to detail
- Customer-focused and approachable, with clear communication skills
- Organised and professional in a fast-paced environment, with the judgement to know when to escrow
For more information please contact Imperial Recruitment Group
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