Sales Account Manager

Job duties for the Sales Account Manager are (but not limited to): –

• Proactively schedule and complete agreed volume of outbound customer calls per day.
• Respond to customer email enquiries within agreed timeframe.
• Make appointments and ensure all open opportunities are maintained and recorded on the database.
• Manage requests for quotes and follow up as required.
• Document all customer interactions on CRM system.
• Identify opportunities to drive growth and profitability.
• Maintain positive client relationships.
• Research and understand product availability.
• Research and stay up to date on industry trends.
• Management of customer complaints in a professional and timely manner.
• Schedule customer account reviews.

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