Front of House Leader – Wellness Clinic

Harrods Wellness Clinic is seeking an Assistant Manager to support the Operations Manager and lead the Front of House team in delivering exceptional sales, service and guest experience. You will coach staff, monitor performance, and ensure the team has the tools to perform effectively while maintaining Harrods’ renowned standards.

The role involves senior-level handling of customer issues, complex complaints and inquiries at the Front of House, with a focus on providing a seamless and luxurious

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