About Us
Simply Conveyancing is the leading premium conveyancing provider in the UK. Simply blends high street customer service principles and technical expertise, with state-of-the-art processes, technologies and support.
Our Company Values
- Raise the bar
- Delight your customer
- Grow together
- Make a difference
Role Overview
The Legal Manager is responsible for leading a team to deliver high-quality, compliant and efficient conveyancing services. The role focusses on driving day-to-day performance, developing people and ensuring consistent delivery against KPIs and service standards.
What You’ll Do
Key Accountabilities/Primary Responsibilities
- Team Leadership & Development
- Lead, coach and develop a team of Property Lawyers and Conveyancing Executives
- Set clear performance expectations aligned to KPIs and service standards
- Conduct regular 1:1s, performance reviews and development discussions
- Responsible for new starter onboarding and training
- Build a positive, accountable and high-performing team culture, actively engaging the team for maximum performance, motivation and engagement
- Operational Delivery
- Accountable for team performance by driving daily caseload progression to meet KPIs, SLAs and client expectations
- Monitor performance metrics and take timely action to address risks or underperformance
- Ensure effective workload distribution across the team
- Maintain consistent delivery of high-quality legal work and client service
- Technical Support & Escalation
- Provide technical guidance on matters whether routine or complex, seeking guidance from subject matter experts and Senior Legal Managers where needed
- Act as the first point of escalation for legal, client or agent issues, exercising independent judgement to take action without putting the client or business at risk
- Support resolution of issues to minimise risk and maintain service standards
- Compliance & Quality
- Ensure adherence to regulatory requirements and internal policies
- Maintain high standards of file quality, client care and risk management
- Support audit and quality assurance activities
- Continuous Improvement
- Identify opportunities to improve team efficiency and service delivery and propose to the Senior Legal Manager ideas in a clear and coherent manner
- Support implementation of process improvements and business initiatives
- Management and Teamwork:
- Ability to coach, mentor and support team members
- Works effectively under pressure and maintains team performance, motivation and engagement
- Build a collaborative and supportive team environment
- Supports delivery of change and encourages team engagement
Qualifications, Knowledge And Experience
- Must be Qualified Solicitor (SRA), Licensed Conveyancer (CLC) or Cilex or nearly qualified (i.e. In next 6-12 months)
- Working knowledge of CLC regulatory principles and Code of Conduct
- Practical experience handling freehold and leasehold transactionsAbility to supervise and support others in conveyancing work
- Competent user of core systems (e.g. Microsoft Office, Case Management Systems)
Why join us?
- Salary starting at £54,000 annual Plus Bonus!
- Great benefits package
- Hybrid module + working flexible hours to fit your life
We’re a team of passionate property experts and have over 20 years’ experience; providing a best in class service for residential property transactions. At Simply Conveyancing, we empower you to take ownership of your career, backed by a team that values innovation, growth and flexibility.
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