Business Transformation Manager (Product & AI Programmes)

Overview

In this role you will drive product-led change within a major transformation programme, delivering hands-on project outcomes across day-to-day operations. You will work closely with product and data teams to solve complex business challenges, shaping delivery across functions and senior stakeholder groups. You will bring structure to ambiguity, ensure KPIs and SLAs are met, and influence through clear storytelling. This is a high-impact opportunity to guide AI and digital tool adoption at scale within a cross-functional setting.

Responsibilities

• Lead and drive projects delivering product-led changes across business units
• Improve processes across operational planning and execution to achieve measurable outcomes
• Engage senior stakeholders with clear narratives to influence direction
• Collaborate with data science and technology teams to implement changes on the product roadmap
• Bring structure and pace to fast-moving, ambiguous problems
• Own programme delivery and ensure KPIs and SLAs are met to deliver impact

Key requirements

• Experience in management consulting (ideally McKinsey, BCG, Bain, QuantumBlack, or BCG X) or aviation industry experience
• Experience driving adoption and change management in rollout of AI or digital tools
• Strong background in operational improvement, transformation, or process design
• Confident working with senior stakeholders and influencing through storytelling and structured thinking
• Ability to drive initiatives end-to-end with minimal oversight
• Experience as a Project Leader or Engagement Manager
• Track record of delivering end-to-end delivery

• storytelling
• stakeholder management
• structured thinking
• collaborating with data science and technology teams
• design and execution of changes across product roadmap
• operational improvement and process design

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