Technical Application Specialist

Overview

In this role you will apply deep technical knowledge of Commercial Cards and payment ecosystems to govern and improve core platforms. You will work with cross-functional teams to document, analyse and enhance applications, security controls and operational processes. You’ll support change, incident and problem management in a large enterprise, aligning with regulatory and security requirements. This is a chance to shape how commercial card services operate at scale and contribute to a values-led, inclusive workplace.

Pay / Benefits

• Generous pension contribution up to 15%
• Annual performance-related bonus
• Share schemes including free shares
• Discounted shopping benefits
• 28 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

Responsibilities

• Own and govern technical documentation and inventories for Commercial Cards Core Platforms
• Develop deep technical/domain expertise across Commercial Cards products, issuer processing, payment networks, cardholder servicing, transaction processing and operations
• Identify and implement improvements to operational processes, customer journeys, platform stability and support models
• Define and improve IT security controls across Commercial Cards applications to meet PCI DSS and regulatory obligations
• Provide technical analysis across application support, product enhancements, platform upgrades and business change
• Coordinate with internal engineering, platform teams, suppliers, processors and operations to support delivery and ongoing operation of services

Key requirements

• Deep technical knowledge of card processing, payment processes and supporting applications
• Experience with Visa and/or Mastercard
• Strong understanding of card issuing and transaction processing ecosystems
• Proven ability to document complex application and infrastructure landscapes
• Experience supporting Change, Incident and Problem Management in an enterprise environment
• Good understanding of the Software Development Lifecycle within security, risk and operational frameworks
• Ability to analyse technical issues, dependencies and communicate impact
• Effective communication and stakeholder management across multiple teams

• Effective communication
• Stakeholder management
• Analytical thinking
• Card processing knowledge
• Payment ecosystems
• SDLC in enterprise security/risk frameworks

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