Tech Lead: Contact Centre Architecture & Cloud

Company: Avios Group (AGL) Limited
Apply for the Tech Lead: Contact Centre Architecture & Cloud
Location: London
Job Description:

Avios Group (AGL) Limited in London is seeking a Tech Lead for our Contact Centre products. You will own the architecture, code hands-on, and drive the evolution of our loyalty contact solutions, with Amazon Connect as a key focus.

Collaborate with Product Manager, align with Loyalty and Holidays teams, mentor engineers, set best practices, and ensure secure, scalable integrations with third party systems. This role supports a hybrid working model, requiring two days in the London office and

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Posted: October 22nd, 2026