Compliance Officer

Overview

In this role you drive hospital-level compliance support within NEC’s Registry services, guiding units to meet targets and improve performance. You will train users, analyze registry data, and communicate insights to diverse stakeholders. The position sits in a compliance-focused team and contributes to quality assurance and process improvement in the health sector. You’ll work with cross-functional teams to resolve issues and escalate where needed, enabling better outcomes for hospitals and NEC’s clients.

Pay / Benefits

• above average pension scheme
• Private Medical Cover
• 25 days paid holiday
• 4x basic salary life assurance
• Group Pension Plan with up to 8.5% employer contributions
• flexible benefits

Responsibilities

• Own allocated hospital units and manage Registry contract functions
• Monitor KPIs and analyze unit performance using central data tools
• Develop improvement and escalation plans for underperforming units
• Provide training on data entry and registry applications
• Deliver stakeholder presentations on data, calculations, and interpretations
• Act as liaison with NEC Data Quality team
• Manage hospital queries via the incident management system
• Participate in user acceptance testing of registry outputs
• Maintain and update staff contact information in the hospital network
• Stay updated on procedures and policies relevant to the role
• Represent NEC at regional and national events

Key requirements

• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Self-motivated and able to work independently and in a team
• Excellent communication skills
• Strong problem-solving and issue investigation abilities
• Ability to work under pressure and manage workload
• Flexible and able to adapt to changing requirements
• Full UK driving licence and car
• Desirable: knowledge of GDPR/Data protection rules; healthcare experience; compliance experience (excluding finance/insurance)
• Ability to analyze statistics and make data-driven decisions

• communication skills
• problem solving
• teamwork
• Microsoft Office (Word, Excel, PowerPoint)
• data analysis using registry data
• stakeholder management

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