Senior Technical Support Engineer – End-to-End Escalations

Fyxer Limited, a London-based AI executive assistant company, seeks a technical support specialist to own complex tickets end to end, communicate clearly with customers, and feed back insights to product and engineering. The role demands API literacy, SQL, and strong logs analysis, with experience in Zendesk, Intercom, Jira, and Linear.

Hybrid work from London office with Friday remote work is offered. You will operate in a fast-paced startup environment, helping reduce escalations through

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