ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.
We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.
Role Overview
We areseekinga motivated, target-drivenand commercially focused Account Manager to join our busy sales office in Biddulph. This is a key role responsible formaintainingand developing customer relationships, driving revenue growth, preparingaccuratequotesand supporting external sales colleagues.
The successful candidate willdemonstratestrong communicationskills, commercialawarenessand the ability to manage multiple customer accounts effectively in a fast-paced environment.
Key Responsibilities
- Identifyand onboard creditworthy new customers in line with company procedures.
- Develop and deliver a structured programme of outbound sales activity, including promotional and cold calls, ensuring agreed contact targets with both existing customers and prospects are achieved.
- Build andmaintainstrong customer relationships to understand requirements and increase purchase frequency and account value.
- Monitor and improve conversion ratios across active,dormantand prospective accounts.
- Maintainaccurateand up-to-date customer records,reportsand database information.
- Work closely with the Sales Manager to achieve individual and team sales targets.
- Prepareaccuratequotations and updated pricing for customers, ensuringtimelyand effective follow-up.
- Escalate quality management (non-conformance) and payment queries to the Sales Manager asappropriate.
- Ensure all sales enquiries are accurately recorded within theKliCCsystem.
- Check stock availability and raise customer orders in line with site capabilities, including lead times, stocklevelsand processing capacity.
Candidate Profile
- Proven experience in aproactivesales or account management role (preferably within steel, metals,manufacturingor industrial sectors).
- Strong commercial awareness and results-driven mindset.
- Excellent communication and relationship-building skills.
- High levelof organisation and attention to detail.
- Confident using CRM systems and Microsoft Office applications.
The company and benefits
As well as a competitive salary we also offer an attractive benefits package which include:
- Health Assured Employee Assistance Programme
- Lifetime Financial Wellbeing
- Lease Cars by Salary Sacrifice
- Contributory Pension
- Long Service Awards
- Discount cards for shops and restaurants
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