Account Manager (Biddulph)

Company: ASD Limited
Apply for the Account Manager (Biddulph)
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Job Description:

ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products.

We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations.

Role Overview

We areseekinga motivated, target-drivenand commercially focused Account Manager to join our busy sales office in Biddulph. This is a key role responsible formaintainingand developing customer relationships, driving revenue growth, preparingaccuratequotesand supporting external sales colleagues.

The successful candidate willdemonstratestrong communicationskills, commercialawarenessand the ability to manage multiple customer accounts effectively in a fast-paced environment.

Key Responsibilities

  • Identifyand onboard creditworthy new customers in line with company procedures.
  • Develop and deliver a structured programme of outbound sales activity, including promotional and cold calls, ensuring agreed contact targets with both existing customers and prospects are achieved.
  • Build andmaintainstrong customer relationships to understand requirements and increase purchase frequency and account value.
  • Monitor and improve conversion ratios across active,dormantand prospective accounts.
  • Maintainaccurateand up-to-date customer records,reportsand database information.
  • Work closely with the Sales Manager to achieve individual and team sales targets.
  • Prepareaccuratequotations and updated pricing for customers, ensuringtimelyand effective follow-up.
  • Escalate quality management (non-conformance) and payment queries to the Sales Manager asappropriate.
  • Ensure all sales enquiries are accurately recorded within theKliCCsystem.
  • Check stock availability and raise customer orders in line with site capabilities, including lead times, stocklevelsand processing capacity.

Candidate Profile

  • Proven experience in aproactivesales or account management role (preferably within steel, metals,manufacturingor industrial sectors).
  • Strong commercial awareness and results-driven mindset.
  • Excellent communication and relationship-building skills.
  • High levelof organisation and attention to detail.
  • Confident using CRM systems and Microsoft Office applications.

The company and benefits

As well as a competitive salary we also offer an attractive benefits package which include:

  • Health Assured Employee Assistance Programme
  • Lifetime Financial Wellbeing
  • Lease Cars by Salary Sacrifice
  • Contributory Pension
  • Long Service Awards
  • Discount cards for shops and restaurants

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Posted: October 22nd, 2026