Digital Product Manager

Overview

In this role, you will set the vision, goals, and roadmap for a digital product within Yorkshire Water’s Digital team. You’ll partner with design, development, and other business units to deliver customer-focused outcomes and enable transformative digital capabilities. You’ll balance agile delivery with stakeholder alignment, data-driven decision making, and continuous improvement to support the company’s service to millions of customers. This is a hands-on leadership role with opportunities to shape product strategy and cross-functional collaboration.

Pay / Benefits

• competitive salary 63,000–69,000
• company car lease/allowance
• EV salary sacrifice option
• annual incentive bonus up to 10% (15% in later year)
• private health care (self)
• pension scheme (up to 12% company) & life assurance 4x pensionable salary+more benefits

Responsibilities

• Define and own the digital product strategy and roadmap for your area
• Lead an agile squad or manage Product Owners to deliver outcomes
• Set quarterly OKRs aligned to digital goals
• Communicate product concepts, milestones, and benefits to stakeholders
• Collaborate with business owners, designers, architects, and developers to solve valuable problems
• Identify risks, opportunities, and drive continuous improvement to remove waste
• Influence strategic technology decisions through cross-team collaboration
• Develop and manage roadmaps and product backlogs
• Maintain stakeholder relationships and monitor external trends in the domain
• Support investment/business cases for new capabilities or risk mitigation
• Deliver high-quality performance metrics and product quality indicators
• Contribute to team strategy, vision, and measures
• Ensure the scope of transformation programmes delivers required technical capabilities
• Be transparent about product performance and foster a build, measure, learn culture
• Communicate clearly across internal and external stakeholders
• Drive transformation programmes to deliver future-ready digital capabilities

Key requirements

• Proven experience in digital product management with a data- and customer-insight-led approach
• Strong analytical skills to interpret performance data and drive decisions
• Experience in Agile environments and cross-functional collaboration
• Solid understanding of digital product, customer experience, and design best practices
• Excellent stakeholder management and ability to influence senior leaders
• Proactive, results-driven mindset with ability to manage competing priorities
• Strong problem-solving, ownership mindset, and commitment to customer outcomes
• High integrity, professionalism, and accountability with a focus on continuous improvement

• stakeholder management
• communication
• proactive and results-driven
• Agile methodologies
• data-driven decision making
• product backlog management

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