Senior Customer Service & Admissions Lead

Craven College is seeking a committed Senior Customer Service and Admission Officer to support the Head of Customer Services and Admissions in day-to-day management of the team, ensuring a high-quality service. The role requires leadership, coaching, staff deployment and the ability to work across busy, high-volume channels to deliver excellent customer experiences at our Skipton campuses.

Experience in FE admissions and strong admin skills are essential, with GCSEs in English and Maths at level

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