Parts Sales Executive – London East

Overview

Parts Sales Executive – London East (TPS Parts Sales Executive) – Join to apply

TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group and operates a national network of TPS Centres with a 1,500-strong workforce. The role sits within a franchise-like agency model where Centres stock and sell on behalf of Volkswagen Group UK.

Location: London, England, United Kingdom

Responsibilities

• Work with the Sales Manager and team to deliver the Centre’s business plan and sales objectives
• Achieve personal KPIs and revenue objectives with target customers
• Accurately identify parts to meet customer sales requirements
• Utilise product promotions effectively to achieve targets
• Identify and leverage potential sales opportunities within the customer base
• Maintain product knowledge and awareness of competitor activity
• Build strong relationships with customers through regular contact by phone and face-to-face visits
• Provide high levels of service: understand requirements, respond to requests, progress orders and give expert advice
• Provide timely communication to customers on credit status
• Support TPS Centre team to ensure good working relationships and excellent service
• Collaborate with the Sales Manager and peers to achieve sales targets with a joined-up approach
• Handle incoming calls and customer enquiries within KPIs using approved greeting
• Ensure proper and accurate use of systems to search and order parts
• Complete all required documentation accurately and promptly
• Deal with cash and credit card transactions in line with TPS Guidelines

Qualifications

• A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
• Confident and capable communicator with experience in fast-paced or telesales environments
• Passion for providing excellent customer service
• Excellent communication (verbal and written) with the ability to build relationships with key stakeholders
• A team player with drive to achieve individual and sales targets on a weekly and monthly basis
• Excellent attention to detail and accurate record-keeping
• IT literate, preferably with MS Excel knowledge
• A passion for the automotive industry

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Technology, Information and Internet

#J-18808-Ljbffr…