Digital & IT Service Desk Officer – 2-Year Fixed Term

NHS Lothian is seeking a Digital & IT Desktop Support Officer (Service Desk) on a fixed-term 2-year contract to support staff across the organisation. Based at St John’s Hospital, Livingston, the role provides frontline IT assistance, handling incidents and service requests for hardware and software with a strong emphasis on customer service.

The ideal candidate will have experience with Microsoft 365, Active Directory and Azure, and will work within ITIL-style processes and SLAs to ensure

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