Customer Relations Manager – Grow Revenue & Resident Experience

Hallmark Luxury Care Homes is seeking a Customer Relations Manager to drive occupancy and sales, while nurturing strong relationships with residents and their families. The role blends sales, marketing and PR activities to promote the home and ensure targets are met, with a focus on delivering exceptional customer experience.

You will engage with management to support revenue goals, participate in marketing events, and build a network of professional contacts to enhance referrals, all while

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