Guest Service Manager — Lead Multiskilled Team

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B and Meetings & Events. You will drive service excellence, coach staff, and ensure guest satisfaction while maintaining safety and operational standards.

The role reports to the Hotel Manager and offers opportunities to progress towards Operations or Hotel Manager roles. Applicants with strong leadership and a track record in guest service KPIs are encouraged to apply.

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