Location: London (Hybrid – 2 days per week in the office)
Contract: 6 months
Start Date: ASAP
Clearance: Active SC Clearance required
I’m currently working with a leading change and transformation consultancy seeking an experienced Operating Model Consultant to support a major transformation programme within central government.
The role focuses on shaping and evolving operating models within a global technology function undergoing significant change across its people, processes and technology. You’ll help assess current ways of working, define future-state operating models and translate strategic objectives into practical organisational and operational improvements.
Alongside operating model design, you’ll support change management activities to ensure stakeholders are aligned, teams are prepared and new ways of working are successfully embedded.
Key Responsibilities
- Assess current-state operating models, identifying gaps, inefficiencies, organisational challenges and opportunities for improvement.
- Support the design and development of future-state operating models aligned with strategic objectives.
- Review organisational structures, roles, responsibilities, processes, governance and capabilities.
- Translate transformation objectives into practical operating model recommendations and implementation plans.
- Engage senior stakeholders to validate requirements, build alignment and support decision-making.
- Support organisational design, capability building and the transition to new ways of working.
- Develop and deliver change management activities to support operating model implementation and adoption.
- Identify change impacts, stakeholder risks and barriers to implementation, developing appropriate mitigation plans.
- Coordinate across multiple workstreams to ensure operating model and change activities align with wider programme objectives.
- Produce clear documentation, recommendations and presentations to communicate operating model designs and proposed changes.
What We’re Looking For
- Proven experience in operating model design and transformation, ideally at Senior Consultant level or above.
- Experience assessing current-state operations and developing future-state operating models.
- Strong understanding of organisational design, governance, processes, roles and responsibilities.
- Experience delivering complex people, process and technology transformation programmes.
- Strong stakeholder management skills, including engagement with senior leadership.
- Understanding of change management, stakeholder engagement and adoption to support successful implementation.
- Experience working within complex, matrixed organisations and managing multiple workstreams.
If you’re an experienced Operating Model Consultant with change and transformation experience, particularly within central government or other complex organisations.
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