Company: BT Group
Location: Northern Ireland
Job Description:
BT Group in Belfast is seeking a Sales Team Leader to guide an EE retention team of 10–20 advisors in a high-volume inbound setting. You will coach to improve retention, conversion, and customer value, balancing customer outcomes with commercial goals across EE and BT products.
You will use Salesforce and dashboards to track performance, identify risks and opportunities, and drive a culture of accountability, engagement and continuous improvement.
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Posted: October 21st, 2026