Channel Business Analyst II

Overview

In this role you support Barracuda’s International channel sales by serving as the operations liaison across EMEA and APAC. You own intake-to-resolution for channel requests and ensure accurate Salesforce data, quotas, and territory setup. You’ll develop dashboards, monitor performance, and drive continuous improvement with cross-functional partners. The position combines global process consistency with local needs, offering a hands-on, customer-service-focused environment that values ownership and problem-solving. This role hinges on data-driven insights and cross-team collaboration to enable channel success.

Pay / Benefits

• equity options
• internal mobility
• cross-training opportunities
• hybrid work arrangement

Responsibilities

• Serve as the primary operational contact for international channel sales teams and leaders
• Manage and resolve Channel Operations requests through Salesforce from intake to completion
• Coordinate quota planning, territory management, and account ownership activities
• Maintain accurate partner, account, and coverage data within Salesforce
• Monitor channel performance metrics including revenue, pipeline, and quota attainment
• Develop dashboards and reports that provide actionable business insights
• Partner with Sales Operations, Finance, Commissions, and Systems teams to improve processes and tools
• Drive continuous improvement initiatives by identifying trends, root causes, and operational efficiencies

Key requirements

• Bachelor’s degree in Business, Finance, Analytics, or a related field or equivalent professional experience
• 5+ years of experience in Sales Operations, Channel Operations, Revenue Operations, or a related role
• Strong understanding of indirect sales models (MSP, reseller, partner-led go-to-market)
• Hands-on experience with Salesforce (account management, reporting, opportunities, case management)
• Advanced Excel and experience with BI tools such as Power BI
• Excellent communication and stakeholder management with ability to influence across levels
• Strong analytical skills translating data into insights
• Experience with quota planning, sales compensation, and commissions tools (e.g., Xactly) preferred

• communication
• stakeholder management
• influence across levels
• Salesforce
• Excel
• Power BI

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