Senior Social Media Manager

Overview

As Senior Social Media Manager at Starling Bank, you will expand our brand narrative across social platforms through authentic creator content. You’ll source talent, craft sharp briefs, and guide partners to communicate our brand impactfully. You’ll work with cross-functional teams to build a perpetual content engine and ensure brand voice is consistent across owned, earned, and paid channels. This is a chance to shape social strategy in a fast-moving fintech culture that aims to demystify money.

Pay / Benefits

• 25 days holiday
• birthday holiday
• pension scheme
• life insurance 4x salary
• private medical insurance with VitalityHealth
• Waitrose discounts

Responsibilities

• Translate brand briefs into simple, creator-led social briefs aligned with brand requirements and social best practices
• Identify opportunities for authentic brand presence on social channels
• Stretch content across channels as part of an ongoing content engine
• Stay on top of social trends, algorithms, and measurement to prove brand value
• Oversee multi-stakeholder projects and manage timelines and budgets
• Judge creative work for tone and brand alignment; select creators who fit our voice

Key requirements

• Minimum 5 years in social with strong strategic thinking
• Proven experience with influencer collaborations and platform trend adoption
• Excellent written and verbal communication for compelling presentations
• Experience creating actionable strategies and tactical content plans across major platforms
• Proven ability to work in fast-paced, cross-functional environments
• Understanding of crisis management, risk policies, and compliance in a regulated category

• flexible and collaborative
• trust-building
• big-picture thinking with attention to detail
• deep knowledge of social platforms, trends, and best practices
• measurement systems development for social impact
• creators briefing and management

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