Project Intake Global Coordinator

Overview

In this role, you will act as the global facilitator for the D&C Project Controls Intake Program, coordinating with regional leads to ensure timely project initiation, standardized processes, and cross-regional consistency. You’ll oversee regional coordinators, monitor intake performance, and provide insights to leadership. The position combines governance, analytics, and stakeholder collaboration to optimize how new construction and renovation projects start and progress. You’ll work with diverse teams across EMEA, APAC, and AMER to drive continuous improvement and reliable project handoffs.

Responsibilities

• Maintain global visibility of the intake program across regions to identify risks and standardization needs
• Support regional Project Intake Managers with guidance and best practices
• Oversee regional Coordinators and monitor end-to-end intake timelines
• Drive standardization of processes, templates, and routing criteria
• Facilitate smooth handoffs between intake and project execution teams
• Enforce documentation standards and conduct audits
• Evaluate completeness and quality of project information and gather missing details
• Coordinate intake calls and kickoff meetings with stakeholders worldwide
• Monitor dashboards and analyze metrics to identify trends and improvement opportunities
• Propose and implement process improvements and establish SLA targets
• Maintain comprehensive documentation of intake processes and guidelines
• Champion continuous improvement through feedback and global initiatives

Key requirements

• 10+ years in facilities management, project coordination, operations management, or related roles in corporate real estate or professional services
• Experience coordinating service delivery across multiple providers and stakeholder groups
• Proven ability to manage workflows and operational standards across teams
• Experience supporting building projects, renovations, or construction activities in an operational setting
• Strong organizational skills and attention to detail with multi-time-zone coordination
• Excellent people management and communication skills for diverse audiences
• Analytical mindset with ability to interpret data and KPIs
• Proficiency with Excel, PowerPoint, and data visualization for reporting
• Experience with PM systems, intake platforms, or workflow software is desirable

• strong organizational abilities
• exceptional communication
• proactive problem-solving
• Microsoft Excel
• PowerPoint
• data visualization tools

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