Logistics Analyst

Overview

As Logistics Coordinator at Johnson Controls, you oversee international export and import shipments of spare parts and compressors, ensuring timely, compliant, and cost-efficient movement. You’ll partner with freight forwarders, suppliers, and internal teams to deliver reliable service and continuous supply-chain improvements. The role supports global operations and emphasizes cross-functional collaboration in a fast-paced environment. You will drive operational excellence and cost optimization across international logistics.

Pay / Benefits

• Exposure to global supply chain and logistics operations
• Collaboration with international teams and stakeholders
• End-to-end ownership with visible business impact
• Continuous learning and professional development opportunities
• Collaborative and inclusive work environment
• Opportunity to contribute to improving customer experience and supply chain performance worldwide

Responsibilities

• Manage international export shipments of spare parts and compressors to customers worldwide
• Coordinate import shipments from global suppliers to ensure timely delivery
• Organize and manage drop shipment activities across regions
• Prepare and issue shipping and customs documentation
• Serve as primary contact for freight forwarders, carriers, brokers, and service providers
• Communicate shipment status with customers and internal stakeholders
• Ensure compliance with trade regulations and company standards
• Monitor transport performance and benchmark freight rates for cost optimization
• Identify and implement improvements to local logistics processes and transportation solutions
• Support continuous improvement initiatives to enhance service levels and efficiency

Key requirements

• Experience in freight forwarding, transportation, logistics, shipping, or international trade operations
• Understanding of import/export processes, including documentation and information flow
• Familiarity with international shipping regulations and trade compliance
• Strong customer service and stakeholder management skills
• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Strong organizational skills with multi-priority management
• Proactive, results-oriented with good problem-solving abilities
• Ability to work independently and in teams
• Strong written and verbal English communication skills

• Customer service orientation
• Stakeholder management
• Problem-solving
• Microsoft Office (Excel, Outlook, Word, PowerPoint)
• ERP systems (Oracle)
• Trade compliance and customs procedures

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