Company Description
City Electrical Factors Ltd (CEF) is the United Kingdom’s leading electrical wholesale network, established in 1951 and operating with significantly more distribution outlets than its nearest competitor. The company’s group of electrical businesses extends across the UK, North America, the Middle East, and Australia, offering wide-ranging opportunities and exposure to diverse markets. CEF focuses on delivering reliable, customer-first service, treating customer challenges as shared challenges and working to provide effective solutions. The organization is highly responsive and adaptable, supported by in-house IT systems that track orders from receipt to delivery, and a professional delivery team providing flexible, free delivery with no minimum charges. CEF is committed to superior product quality, service excellence, and long-term partnerships that help customers grow and succeed.
Role Description
This full-time, Sales Assistant role is based at the City Electrical Factors branch in Barnsley. The Sales Assistant will support the sales team by assisting customers at the trade counter, handling inquiries, and providing product information and guidance. Daily tasks include processing orders and quotations, managing telephone, email queries, and ensuring accurate data entry into internal systems. The role involves maintaining a well-organized sales area, supporting stock control, and coordinating with delivery teams to ensure timely customer service. The Sales Assistant will also contribute to upselling products, promoting current offers, and helping to build strong, long-term customer relationships.
Qualifications
- Candidates should possess strong Customer Service and Interpersonal Skills to build positive relationships and provide a high standard of support.
- Candidates should possess effective Communication skills, both verbal and written, to handle inquiries and coordinate with colleagues and customers.
- Candidates should possess Sales skills and a commercial mindset to identify opportunities, support upselling, and meet branch targets.
- Candidates should possess solid Organization Skills to manage orders, documentation, and multiple tasks with attention to detail.
- Basic IT proficiency (e.g., using order entry systems and email) and comfort working with stock and product information.
- Experience in electrical wholesale, retail, or a similar customer-facing environment is beneficial but not essential.
- Ability to work collaboratively in a fast-paced branch setting and adapt to changing customer needs.
- Reliable work ethic and flexibility to support branch operating hours and occasional peak-demand periods.
#J-18808-Ljbffr…