Service Support Officer: Elevate Customer Care & Impact

Company: Southampton City Council
Apply for the Service Support Officer: Elevate Customer Care & Impact
Location: Southampton
Job Description:

Southampton City Council’s Service Centre is hiring Service Support Officers to be the first point of contact for residents, tenants and businesses. You will resolve queries, signpost customers and ensure requests are handled efficiently across multiple channels.

You will work in a fast-paced, customer-focused environment with strong emphasis on accuracy, teamwork and our values of trust, pride, respect and accountability.

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Posted: October 24th, 2026