Social Care Facilitator

Social Care Facilitator – Adult Social Care Walsall Council – Ref: SS05326

Grade 7 £36581.00 – £39481.00 per annum

Full-Time – 37 hours – Hybrid Working: Civic Centre attendance required 2 days per week

Enhanced DBS Required

Shape Recovery, Promote Independence, Change Lives

About the Role

As a Social Care Facilitator within the Mental Health Team, you will undertake Care Act assessments, support planning and reviews for adults with mental health needs. You will work with individuals, families, carer’s and partner agencies to promote wellbeing, maximise independence and ensure access to appropriate services and community resources.

You will use a strengths-based approach to identify what matters most to individuals, helping them build upon their existing capabilities, support networks and community assets while ensuring statutory duties are fulfilled.

This role offers the opportunity to work with a diverse range of adults, including individuals experiencing severe and enduring mental illness, complex emotional needs, co-existing health and social care challenges, and those requiring support following discharge from hospital or secondary mental health services including those who are eligible for s117 aftercare under the Mental Health Act.

Key Responsibilities

• Undertake Care Act 2014 assessments (Section 9) to identify eligible care and support needs, strengths, personal outcomes and opportunities to promote independence.
• Complete Carer’s Assessments (Section 10 Care Act 2014), recognising and supporting the needs of unpaid carers.
• Undertake Section 117 Aftercare assessments and reviews, working collaboratively with health partners to identify aftercare needs arising from an individual’s mental disorder and to support recovery following detention under the Mental Health Act.
• Participate in the planning, review and coordination of Section 117 Aftercare arrangements, ensuring services remain appropriate, effective and focused on reducing the risk of deterioration and readmission.
• Develop, implement and review person-centred support plans and Section 117 aftercare plans, promoting recovery, wellbeing, social inclusion and independence.
• Work closely with Community Mental Health Teams, NHS Trust colleagues, Social Workers, Approved Mental Health Professionals (AMHPs), housing providers, advocacy services and voluntary sector organisations to deliver coordinated support.
• Support adults to access community resources, employment, education, meaningful occupation, housing support and preventative services that contribute to positive mental health outcomes.
• Contribute to multi-disciplinary assessments and care planning meetings, ensuring the social care perspective is represented, and individuals’ voices are heard.
• Support effective hospital discharge planning and transitions between inpatient, community and social care services.
• Identify and respond appropriately to safeguarding concerns, undertaking risk assessments and escalating concerns in accordance with safeguarding procedures.
• Apply relevant legislation including the Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Human Rights Act 1998 and associated statutory guidance in day-to-day practice.
• Maintain accurate, timely and legally compliant case records, assessments, support plans and review documentation.
• Manage an allocated caseload effectively, prioritising work according to complexity, risk, statutory timescales and service demand.
• Promote a strengths-based, recovery-focused and trauma-informed approach, empowering individuals to build resilience, maximise independence and achieve outcomes that matter to them.

What We’re Looking For

We are seeking individuals who can demonstrate:

Essential Experience and Knowledge

• Experience working within Adult Social Care, Mental Health Services, Care Coordination, Recovery Services or a related field.
• Knowledge of the Care Act 2014 and strengths-based assessment practice.
• Understanding of mental health conditions and the impact these can have on independence, wellbeing and daily living.
• Knowledge of the Mental Capacity Act 2005 and safeguarding responsibilities.
• Experience undertaking assessments, reviews and person-centred support planning.
• Ability to work effectively with adults, carer’s and families experiencing complex circumstances.
• Strong communication, organisational and report-writing skills.
• Ability to work both independently and as part of a multi-disciplinary team.

Desirable Experience

• Experience working within Community Mental Health Services.
• Understanding of the Mental Health Act 1983 and Section 117 Aftercare.
• Experience supporting adults with dual diagnoses, autism, learning disabilities or complex needs.
• Knowledge of recovery-focused and trauma-informed approaches.
• Experience of working within integrated health and social care settings.

What We Offer

• A supportive and experienced management team.
• Regular professional supervision and development opportunities.
• Flexible and hybrid working arrangements.
• Opportunities to work alongside experienced Social Workers and AMHPs.
• Access to learning and development pathways.
• A rewarding role where your work directly contributes to improved outcomes for adults experiencing mental ill-health.

This role is ideal for someone who is:

• Passionate about mental health and recovery.
• Committed to person-centred and strengths-based practice.
• Skilled at building positive relationships with adults, carers and professionals.
• Organised, resilient and proactive.
• Motivated to promote independence, social inclusion and positive mental wellbeing.

Join Our Mental Health Team

This is an exciting opportunity to contribute to Walsall’s vision of delivering high-quality, person-centred adult social care services that support people to live well, maintain their independence and achieve the outcomes that matter most to them.

If you share our commitment to improving the lives of adults experiencing mental ill-health and want to be part of a collaborative and progressive Mental Health Service, we would love to hear from you.

Closing Date: 6th November 2026

Interviews: Week commencing 16th November 2026

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.

Note:Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

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