Company Description Blue Light Security, part of Blue Light Group, is a national specialist provider of security, facility management, and medicare services. The company focuses on construction security, licensed premises management, event safety and risk management, and retail security, offering end-to-end support from maintenance through to on-site security staff. Blue Light Security delivers physical security solutions and asset protection for individuals, businesses, premises, community events, and clubs, with a primary emphasis on personnel-based guarding and facilitation. Led by former Metropolitan Police Officers with extensive operational and public order experience, the organization applies policing best practices to deliver cost-effective and risk-focused services. Guided by the Peelian Principles, Blue Light Security measures success through the absence of crime and disorder at client sites rather than the visibility of security interventions.
Role Description The Operations Manager role at Blue Light Security is a full-time, on-site position based in Crawley. The Operations Manager oversees day-to-day security and facility management operations, ensuring that staffing levels, deployment plans, and site procedures meet client requirements and regulatory standards. This role includes coordinating schedules, supervising security teams, monitoring performance, and maintaining communication with clients to address operational issues, risks, and incident reports. The Operations Manager is responsible for implementing operational policies, supporting training and compliance, managing resource allocation, and contributing to continuous improvement of service delivery. The position involves frequent collaboration with leadership, field personnel, and clients to ensure effective, efficient, and safe operations across assigned sites.
Qualifications
- Demonstrated experience in operations management within security, facilities management, or related services, including staff supervision and resource planning.
- Strong skills in incident management, risk assessment, and compliance with relevant safety and security regulations.
- Proficiency in communication, stakeholder management, and building effective relationships with clients and on-site teams.
- Ability to analyze operational data, prepare reports, and use basic office and scheduling software to manage workflows.
- Proven organizational and time-management skills, with capacity to prioritize tasks and manage multiple sites or projects.
- Experience working with or alongside former military, police, or security professionals is beneficial.
- Previous background in law enforcement, military, or professional security operations is an advantage but not required.
- Relevant professional certifications or a qualification in security management, facilities management, or a related field are preferred.
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