Patient Care Advisor – NHS Contact Centre

Northumbria Healthcare NHS Foundation Trust is seeking a Patient Care Advisor to join the Contact Centre team. You will be the first point of contact for patients, handling inquiries via phone and email and coordinating outpatient, inpatient and diagnostic bookings.

The role requires a proactive, courteous and accurate approach, delivering services that meet local and national standards. Full time or part time hours may be considered, with a supportive environment and opportunities to work

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