Outbound Appointment Delivery Manager

Kier Group in Huntingdon is recruiting a Contact Team Delivery Manager for the IMA OMC team. The role is based in Huntingdon with 45 hours per week under a 12-month fixed-term contract, offering some flexible hours.

You will lead the outbound appointment team and drive outstanding customer service across metering activities. You will build coaching capability, manage performance, and collaborate with Planning and Change teams to deliver the Smart Metering programme while analysing data to meet

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