Job Description
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FAMILY SUPPORT WORKER
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JOB DESCRIPTION
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Job Description
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We are seeking a compassionate, organised person who will work with unpaid
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Carers, Young Carers and their families to identify and access supports that will
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assist them within their caring role creating their own Personal Plan or Young
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Carers Statement. A key task will be to promote social inclusion by facilitating
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opportunities for Carers to build networks of support so that they are more
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connected within their community and have links with other people and
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resources that are important to their health and well being.
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Key Responsibilities
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• Working with Carers to assess their needs creating a Personal Plan or Young
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Carers Statement identifying outcomes that will support them in their caring
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role. Reviewing regularly to ensure that support is relevant and effective.
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• Delivering a range of practical and emotional supports for Carers so they will
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feel able to maintain their caring responsibilities whilst also achieving positive
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wellbeing
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• Negotiate and liaise with services to ensure Carers needs are addressed.
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• Working closely with a broad range of services including Statutory, Education
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and Third sector organisations throughout Glasgow to build new and strengthen
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existing relationships with partners raising the profile of GAMH North East
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Carers Service and Glasgow Carers Partnership.
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• Identify and participate in events and networking opportunities to raise
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awareness of Adult and Young Carers ensuring they are identified and offered
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support early in their caring journey.
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• Ensure adherence to GAMH policies and procedures including safeguarding
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and Data Management protocols.
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• Collect and maintain accurate and up-to-date records relating to the service
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including entry onto electronic spreadsheets and databases, and support
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information retrieval and report writing.
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• Any other duties appropriate to the post and in accordance with the
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requirements of GAMH
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February 2025
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General
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• Take responsibility for and keep up to date with current practice and maintain
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records of your own personal and professional development, according to
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legal and organisational requirements.
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• Ensure that the Scottish Social Services Council (SSSC) Codes of Practice
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are always complied with.
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• Attend regular supervision with line manager.
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• Participate in team and staff meetings and attend other meetings as
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requested.
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• Engage in training as necessary to support the role.
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• At all times maintain the professional integrity and reputation of the Charity
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and represent their main interests in any dealings with other bodies, groups,
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and individuals.
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• Participate in out-of-hours work as and when required.
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• To perform any other duties and responsibilities consistent with the post as
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directed by the Carers Service Manager
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Health and Safety
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• Work effectively and follow lone working practices which encourage effective
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and safe practice.
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• Ensure that you are aware of and comply with GAMH policies, procedures
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and practices designed to protect the health, safety, and security of all
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employees.
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• Report risks or issues to the Service manager.
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…