Customer Support Lead (Salesforce) – 10mo Maternity Cover

Idox is seeking a Customer Support Manager to ensure outstanding service throughout the license period and seamless onboarding for new prospects. You will support the sales team, manage priorities, and act as a key liaison across business units to resolve technical inquiries and keep SLAs.

This maternity cover role runs for 10 months with a focus on customer satisfaction and data delivery quality. The role drives day-to-day support for the Sales team, maintains communication with clients, and

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