SALES ASSISTANT INTIMISSIMI UK

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and Intimissimi Uomo.

Role Overview

As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities

• Deliver excellent customer service to all customers.
• Establish relationships with customers.
• Introduce add-ons, promotions, and upcoming events to enhance the customer experience.
• Assist customers in fitting rooms, providing measuring and fitting services when requested.
• Prioritize customer needs while performing any task within the store.
• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts.
• Report any transaction discrepancies to the Store Manager.
• Adhere to cash handling rules and regulations.
• Maintain the cleanliness of the store in compliance with Health & Safety regulations.
• Ensure merchandise is displayed correctly according to company guidelines.
• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel.
• Assist in any area of the store as requested by the Store Manager, including stock room duties.
• Perform additional duties as needed to support the smooth running of the business.

Profile

• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
• Professional Image: Consistently presents a polished and professional appearance.
• Interpersonal & Time Management Skills: Excellent communication and time management abilities.

What do we offer

• Monthly Bonus: Earn a monthly bonus based on store performance.
• Monthly Travel Scheme: Available after six months of employment within the company.
• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Generous Uniform Allowance: Receive a uniform allowance per brand.
• 28 Days Paid Holidays.
• Extensive Training: Comprehensive training on product knowledge and customer service.
• Career Progression and Personal Development: Opportunities for growth and development within the company.
• Referral Scheme: Benefit from our employee referral program.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

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