NMI is hiring a UK-based remote support specialist to handle customer tickets and calls about its payments products, and to onboard new customers. You will train customers on onboarding and reporting tools, support colleagues with product questions, and contribute to knowledge base and internal processes while ensuring compliant customer setups with acquirers and partner teams.
The role offers a remote-first environment within the UK, with 35 hours per week, and a discretionary annual bonus
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