Remote Customer Support Agent – Empathy & Care Coordination

Company: Imrandd Ltd
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Job Description:

Clinical Partners in the United Kingdom is seeking a Customer Support Agent to join our remote-friendly Hub team. You will be the first point of contact for patients, carers and professionals, delivering empathetic assistance via phone, email and live chat.

You will handle enquiries, book appointments, maintain records (Salesforce) and escalate safeguarding or service issues as needed. The role requires at least 3 years of customer-facing experience, a calm, resilient approach, and a commitment

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Posted: October 24th, 2026