PALS Coordinator: Elevate Patient Experience & Resolution

King’s College Hospital NHS Foundation Trust is seeking a compassionate PALS Coordinator to be the first point of contact for patients and the public, handling concerns, information requests and feedback across Trust services. You will manage cases from contact to resolution with clinical and managerial colleagues to improve patient experience.

The role requires strong communication, problem-solving and customer service skills, with NHS experience and knowledge of patient liaison standards.

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